privacy policy

Privacy Policy for Beyond Labels Coaching

Effective Date: January 19, 2025

Introduction

Beyond Labels Coaching (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services, including coaching sessions, scheduling tools, and payment systems.

By accessing or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  1. Personal Identification Information
    This may include your name, email address, phone number, and other details necessary to schedule and conduct coaching sessions.

  2. Payment Information
    When you book a session or purchase services, payment details (such as credit card information) are processed through our payment partner, Stripe and PayPal. We do not store sensitive payment information directly but rely on Stripe and PayPal for secure payment processing.

  3. Usage Data
    This includes details of how you interact with our website, such as pages viewed, time spent on the site, and actions taken, which help us improve the user experience.

  4. Calendar and Scheduling Information
    We use TidyCal to manage appointments. Your name, email, and preferred session times may be shared with TidyCal to facilitate scheduling.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide coaching services
    To schedule sessions, communicate with you about your coaching needs, and follow up on any additional support requests.

  2. To process payments
    Payment information is processed securely by Stripe and PayPal, allowing us to offer seamless billing for our services.

  3. To improve our website and services
    We analyze usage data to enhance the user experience, develop new features, and make our services more accessible and valuable to you.

  4. To communicate with you
    We may contact you via email for updates, reminders, or offers related to our coaching services. You can opt out of promotional emails at any time.

Data Protection

We take data protection seriously and employ various measures to safeguard your information, including:

  • Using secure, encrypted connections for payment processing and scheduling.
  • Limiting access to personal data to those employees or partners who require it to perform their duties.
  • Ensuring that third-party services, like Hostinger, Stripe, PayPal and TidyCal, comply with applicable data protection regulations.

However, while we strive to protect your information, please be aware that no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

Third-Party Services

In the course of providing our services, we may use third-party tools and services, including:

  1. Hostinger – Web hosting services that support our website infrastructure.
  2. TidyCal – Scheduling software for managing your coaching appointments.
  3. Stripe and PayPal – Payment gateway for processing transactions securely.

These third-party services may collect or process your personal information in accordance with their own privacy policies. We recommend reviewing their privacy policies to understand how they handle your data.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track usage patterns and remember your preferences.

You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have the right to:

  • Access your personal information upon request.
  • Correct any inaccuracies in your data.
  • Request the deletion of your personal information, where applicable and in accordance with applicable laws.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Your Email Address].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Effective Date” updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is being used, please contact us at:

Beyond Labels Coaching
Email: elif@beyondlabelscoaching.com
Website: beyondlabelscoaching.com